Delivery Information

We deliver worldwide

orders are processed within 5 working days

custom blend orders are processed within 15 working days

custom yarns orders are processed within 12-16 weeks

Shipping Rates


    Shipped via tracked courier (unless stated otherwise)

    10kg | £7.00
    Up to 25kg | £14.00
    Over 25kg | £20.00


    Shipped via tracked courier

    10kg | £7.00
    Up to 25kg | £14.00
    Over 25kg | £20.00

    Non Mainland UK locations are set by our couriers.


    Shipped via tracked courier


    Shipment quotes for overseas delivery run through a live portal at checkout to find the cheapest option. Prices change daily so this system allows us to provide fair quotes each and every time.


    UK Mainland customers can choose to collect from WoW HQ (address below).

    Should you require assistance in finding us, please call 03300 564888

    WoW HQ
    Unit 8,
    The Old Railway Goods Yard, Scar Lane, Milnsbridge, Huddersfield
    West Yorkshire, HD3 4PE

How We Package Your Order

We aim to use as little plastic as possible when packaging your order. However, in order to protect fibres from felting/combining & reduce excessive shipping costs, we do need to package certain fibres in plastic bags. where possible, we will always seek to reduce non-recyclable options.

we are constantly evolving our packaging with a focus on eco-friendly & sustainable options.

Our Delivery Terms

We don't make any profit on our shipping charges!

We know many companies incorporate shipping costs into their product prices, but we like to be completely transparent with our pricing. The costs of us producing your fibres can go up and down along with the price couriers charge us to deliver your order. Sometimes you may feel our shipping prices are a little high, but that's the actual cost of shipping the parcel to you and we regularly lose a little when the parcel is slightly larger than expected. Our products are constantly reviewed to have industry beating prices so your whole order cost will still be very impressive!

Customs & Duties

Following International guidelines, we do not charge VAT of overseas orders. Please check your country tax guidelines before ordering to see what customs, duties & taxes you may be charged once the parcel arrives in your country.

All International orders are dispatched Airmail or with our courier service. International deliveries can take up to 14 days from dispatch. Please note that all overseas deliveries are DAP incoterms. Custom, duties and taxes are the buyers responsibility and we cannot be liable for any shipments held or quarantined at the border.

Once an overseas order has been placed the customer becomes the importer and therefore takes ownership & liability for any import VAT & customs duties required.


We do not accept any responsibility for delay or non-delivery caused by fire, strikes, lockouts, accidents, war, force-majeur, government control or requisition, or any other circumstances beyond our control. Custom, duties and taxes are the buyers responsibility and we cannot be liable for any shipments held or quarantined at the border.

Courier Selection

We'll always show you the most cost effective way of delivering your parcel from our trusted couriers. If you have a specific request for us to use an alternative courier, please contact us prior to placing your order so we can obtain a delivery quote for you.

Do We Ship To You?

World of Wool is proud to be able to ship worldwide! There are a handful of countries where UK couriers cannot deliver due to specific country ruling.

If your country does not appear as an option whilst checking out, please contact us so we can look into this for you.

Delivery Times

All orders are processed within 5 working days, but usually they are shipped within just a couple!

Once shipped, your order is delivered the next working day by our designated tracked courier and you'll receive tracking information to the email address used when placing your order.

PO Boxes

Our designated tracked couriers will sadly not allow us to ship to PO Boxes, sorry about that!